Return Policy

At Palm & Paddle, customer satisfaction is important to us.

Returns & Exchanges

We accept returns and exchanges within 30 days of the delivery date.

To be eligible for a return:

• Items must be unworn and unused
• Original tags must still be attached
• Items must be returned in original condition

Non-Returnable Items

The following items are final sale and cannot be returned:

• Gift cards
• Clearance or marked-down items
• Worn or damaged merchandise

Return Process

To begin a return or exchange, please contact us at:
support@palmandpaddle.com

Please include:

• Your order number
• Name on the order
• Reason for return

Customers are responsible for return shipping costs unless the item received was incorrect or damaged.

Once your return is received and inspected, we will notify you regarding approval of your refund or exchange.

Approved refunds will be issued back to the original form of payment.